About Us

We are in New Zealand

MS&AD is Asia's largest insurer, comprising Mitsui Sumitomo and Aioi Nissay Dowa. We are the 8th largest general insurer in the world and in New Zealand, we are recognized as Aioi Nissay Dowa Insurance (or Aioi NZ).

With a rich history of over two decades in New Zealand, we take pride in being a locally based company that genuinely understands your unique needs. Rest assured, our team of seasoned professionals is wholly committed to delivering exceptional service, ensuring you receive the utmost care and support you can trust.

Creating Shared Value through Digital Experiences (CSV x DX) is deeply ingrained in our DNA. We proactively explore opportunities to leverage technology, driving innovation in insurance products and enriching our customers' experiences.

We deeply value our community, both at home and abroad, and are dedicated to actively addressing its challenges while creating meaningful value that resonates with our customers. Our primary focus lies in continuously enhancing quality and harnessing our corporate resources to promote the greater good.

We are driven by the guiding principle of Kaizen, emphasizing a commitment to continuous improvement. At our core, we strive to discover new avenues to elevate our products and services, ensuring our customers consistently receive the very best from us.